Our solution continues to make it simple, easy and secure to find and book a new home, without you needing to visit the property, ensuring your health and safety.
Uniplaces and Covid-19
Coronavirus
Due to the current situation, we’ve gathered COVID-19 useful information for anyone who is planning to rent a new place.
Coronavirus Resources
Move-in
We suggest our landlords to committing to WHO health and
safety guidelines, in doing the proper cleaning processes to give you peace of mind when you are moving into your new home.
Move-in
Wear face-mask
Tenants and Landlords should wear masks when interacting.
Travelling Abroad
Studying Abroad
Cancellation Policy
We strongly recommend you to monitor updates and alerts for the current information in your destination.
Travelling Abroad
Please note that if COVID-19 is spreading in your destination, flight in might not possible.
To help you make the best decisions, communicate with your airline directly, and access the World Health Organization or local healthy and safety agency website to get updated recommendations for international flights.
Understand how the outbreak could affect your travel plans, please as the pandemic envolves, flights can be cancelled by airlines. Some companies are adopting a flexible booking cancellation or allowing passengers to rebook their flights;
Contact the flight company to get the necessary information regarding your travel rights.
Other tenants
If your new home
has another tenant you should wear a face mask if you must interact.
Safe & Clean
All surfaces, should be cleaned and sanitised with disinfectant that attacks and kills bacteria, germs, and viruses.
Social distancing
Tenants and Landlords are advised to maintain
a safe social distance.
Students should inform themselves whether their host university is in one of the current risk areas.
Studying Abroad
Our recommendation for future exchange students is that you constantly check both the European Centre for Disease Prevention and Control (ECDC) and the World Health Organization (WHO), where you can get information regarding your destination.
Students who still want to fly in should contact their host university beforehand.
Please, visit the European Commission or local authorities website for updates on the current situation.
Or contact your University or Faculty Coordinator and follow their instructions.
Follow the advice and recommendations of the relevant representative offices, local authorities and host university.
The cancellation policy will depend on the policy of the chosen listing. Uniplaces offers four types of cancellation policies:
Cancellation Policy
Flexible
Full 1st rent’s payment refund up to 30 days prior to contract start.
The cancellation policy applicable to each listing is selected by the Landlord and is only applied to the 1st rent’s payment.
The Uniplaces One-time Service Fee is non-refundable, but we will offer a discount on the next booking.
Full 1st rent’s payment refund up to 60 days prior to contract start.
Moderate
Full 1st rent’s payment refund up to 90 days prior to contract start.
Strict
Non-refundable
No refund.
External Resources
Useful links
Due to the current situation, we’ve gathered COVID-19 useful information for anyone who is planning to rent a new place.
Coronavirus
Uniplaces
and Covid-19
Our solution continues to make it simple, easy and secure to find and book a new home, without you needing to visit the property, ensuring your health and safety.
Move-in
We suggest our landlords to committing to WHO health and
safety guidelines, in doing the proper cleaning processes to give you peace of mind when you are moving into your new home.
Wear face-mask
Tenants and Landlords should wear masks when interacting.
Social distancing
Tenants and Landlords are advised to maintain
a safe social distance.
Safe & Clean
All surfaces, should be cleaned and sanitised with disinfectant that attacks and kills bacteria, germs, and viruses.
Other tenants
If your new home
has another tenant you should wear a face mask
if you must interact.
Travelling Abroad
We strongly recommend you to monitor updates and alerts for the current information in your destination.
Please note that if COVID-19 is spreading in your destination, flight in might not possible.
To help you make the best decisions, communicate with your airline directly, and access the World Health Organization or local healthy and safety agency website to get updated recommendations for international flights.
Understand how the outbreak could affect your travel plans, please as the pandemic envolves, flights can be cancelled by airlines. Some companies are adopting a flexible booking cancellation or allowing passengers to rebook their flights;
Contact the flight company to get the necessary information regarding your travel rights.
Studying Abroad
Students should inform themselves whether their host university is in one of the current risk areas.
Our recommendation for future exchange students is that you constantly check both the European Centre for Disease Prevention and Control (ECDC) and the World Health Organization (WHO), where you can get information regarding your destination.
Students who still want to fly in should contact their host university beforehand.
Please, visit the European Commission or local authorities website for updates on the current situation.
Or contact your University or Faculty Coordinator and follow their instructions.
Follow the advice and recommendations of the relevant representative offices, local authorities and host university
Cancellation Policy
The cancellation policy will depend on the policy of the chosen listing. Uniplaces offers four types of cancellation policies:
The cancellation policy applicable to each listing is selected by the Landlord and is only applied to the 1st rent’s payment.
The Uniplaces One-time Service Fee is non-refundable, but we will offer a discount on the next booking.
Flexible
Full 1st rent’s payment refund up to 30 days prior to contract start.
Moderate
Full 1st rent’s payment refund up to 60 days prior to contract start.
Strict
Full 1st rent’s payment refund up to 90 days prior to contract start.
Non-refundable
No refund.
