Our solution continues to make it simple, easy and secure to find and book a new home, without you needing to visit the property, ensuring your health and safety.

Uniplaces and Covid-19

Coronavirus

Due to the current situation, we’ve gathered COVID-19 useful information for anyone who is planning to rent a new place.

Coronavirus Resources

Talk to us

Copyright © 2021 Uniplaces. All rights reserved.

Move-in

We suggest our landlords to committing to WHO health and 
safety guidelines, in doing the proper cleaning processes to give you peace of mind when you are moving into your new home.

Move-in

Wear face-mask

Tenants and Landlords  should wear masks when interacting.

Travelling Abroad

Studying Abroad

Cancellation Policy

We strongly recommend you to monitor updates and alerts for the current information in your destination.

Travelling Abroad

Please note that if COVID-19 is spreading in your destination, flight in might not possible.

To help you make the best decisions, communicate with your airline directly, and access the World Health Organization or local healthy and safety agency website to get updated recommendations for international flights.


Understand how the outbreak could affect your travel plans, please as the pandemic envolves, flights can be cancelled by airlines. Some companies are adopting a flexible booking cancellation or allowing passengers to rebook their flights;


Contact the flight company to get the necessary information regarding your travel rights.

Other tenants

If your new home 
has another tenant you should wear a face mask if you must interact.

Safe & Clean

All surfaces, should be cleaned and sanitised with disinfectant  that attacks and kills bacteria, germs, and viruses.

Social distancing

Tenants and Landlords are advised to maintain
a safe social distance.

Students should inform themselves whether their host university is in one of the current risk areas.

Studying Abroad

Our recommendation for future exchange students is that you constantly check both the European Centre for Disease Prevention and Control (ECDC) and the World Health Organization (WHO), where you can get information regarding your destination.

Students who still want to fly in should contact their host university beforehand.

Please, visit the European Commission or local authorities website for updates on the current situation.

Or contact your University or Faculty Coordinator and follow their instructions.


Follow the advice and recommendations of the relevant representative offices, local authorities and host university.

The cancellation policy will depend on the policy of the chosen listing. Uniplaces offers four types of cancellation policies:

Cancellation Policy

Flexible

Full 1st rent’s payment refund up to 30 days prior to contract start.

The cancellation policy applicable to each listing is selected by the Landlord and is only applied to the 1st rent’s payment.

The Uniplaces One-time Service Fee is non-refundable, but we will offer a discount on the next booking.



Full 1st rent’s payment refund up to 60 days prior to contract start.

Moderate

Full 1st rent’s payment refund up to 90 days prior to contract start.

Strict

Non-refundable

No refund.

External Resources

Useful links

Due to the current situation, we’ve gathered COVID-19 useful information for anyone who is planning to rent a new place.

Coronavirus

Uniplaces 
and Covid-19

Our solution continues to make it simple, easy and secure to find and book a new home, without you needing to visit the property, ensuring your health and safety.

Move-in

We suggest our landlords to committing to WHO health and
safety guidelines, in doing the proper cleaning processes to give you peace of mind when you are moving into your new home.

Wear face-mask

Tenants and Landlords should wear masks when interacting.

Social distancing

Tenants and Landlords are advised to maintain
a safe social distance.

Safe & Clean

All surfaces, should be cleaned and sanitised with disinfectant  that attacks and kills bacteria, germs, and viruses.

Other tenants

If your new home 
has another tenant you should wear a face mask 
if you must interact.

Travelling Abroad

We strongly recommend you to monitor updates and alerts for the current information in your destination.

Please note that if COVID-19 is spreading in your destination, flight in might not possible.

To help you make the best decisions, communicate with your airline directly, and access the World Health Organization or local healthy and safety agency website to get updated recommendations for international flights.

Understand how the outbreak could affect your travel plans, please as the pandemic envolves, flights can be cancelled by airlines. Some companies are adopting a flexible booking cancellation or allowing passengers to rebook their flights;

Contact the flight company to get the necessary information regarding your travel rights.

Studying Abroad

Students should inform themselves whether their host university is in one of the current risk areas.

Our recommendation for future exchange students is that you constantly check both the European Centre for Disease Prevention and Control (ECDC) and the World Health Organization (WHO), where you can get information regarding your destination. 

Students who still want to fly in should contact their host university beforehand. 

Please, visit the European Commission or local authorities website for updates on the current situation. 

Or contact your University or Faculty Coordinator and follow their instructions. 

Follow the advice and recommendations of the relevant representative offices, local authorities and host university

Cancellation Policy

The cancellation policy will depend on the policy of the chosen listing. Uniplaces offers four types of cancellation policies:

The cancellation policy applicable to each listing is selected by the Landlord and is only applied to the 1st rent’s payment. 

The Uniplaces One-time Service Fee is non-refundable, but we will offer a discount on the next booking.

Flexible

Full 1st rent’s payment refund up to 30 days prior to contract start.

Moderate

Full 1st rent’s payment refund up to 60 days prior to contract start.

Strict

Full 1st rent’s payment refund up to 90 days prior to contract start.

Non-refundable

No refund.

Copyright © 2021 Uniplaces. 
All rights reserved.